top frequently asked Questions
1. How to install D Manager App?
Click any link above and open the web page. (Please make sure openning it in the browser instead of other apps like WeChat.)If you are using an iPhone, please click D Manager (IOS).*If you are using an Android phone, please click D Manager (Android).After installing the app, you can register by using your Australian phone number and password.** * Because of the system protection mechanism of iOS, you need to establish trust for the developer. Tap Settings > General > Profiles or Profiles & Device Management. Under the "Enterprise App" heading, you see a profile for the developer. Tap the name of the developer profile under the Enterprise App heading to establish trust for this developer. Then you will see a prompt to confirm your choice.
** The Country Code for Australia is +61, please type in your phone number without the starting 0.
2. How to pair Tyro EFTPOS machine with 2Dfire POS System?
3. How to integrate EASI with 2Dfire POS System?
4. Why the data on my terminal is not changed after I made some modifications on D Manager app?
* If your store has a Order Desk Terminal, after updating data on the Cash Desk Terminal, please restart your Order Desk Terminal.
5. How can I set username and password for an employee to log in 2Dfire POS System?
Shop Opening Settings >> Employee Management >> Choose an employee in the list >> Cash register login settings >> Set employee's username and password >> Save
6. How can I change the display language of the Scan to Order Page?
7. Why there was nothing shown in KDS after the customers placed the orders?
In your KDS, press Settings >> System Settings >> Choose the Line you are using (Preparation Line, Production Line, Dish Serving Line) >> Add the item to the Line